Can I tell when my operative arrives on site? |
Yes, The ECM is fitted with a receiver that is operated by a key fob (coded to your sites) they operate this when they arrive on site them must be within 3 meters of the equipment being monitored. |
Can I see the performance? |
Yes, AshwoodAlerts gives you a full management overview to each individual site or group of sites. |
Can I contact my sub contractors through the web page? |
Yes, an icon is displayed on the end of an event on the events web page. Click this and it gives you the opportunity to write a message that can be seen by the operatives and sub contractors that have access that page.
|
How many people can use the my web page? |
The contract allows 5 people to use your web page:
1: “Customer Manager” this allows this operative overall control of your web page
4: Customer Modify allows restricted functions allowed by the Customer Manager.
|
Can I let my contractors to see events on my web page? |
Yes, There is a separate contract web page for sub contractors allowing them to see only the units maintained by them |
How many people can be alerted by an event? |
On the standard contract:
1: by text message
4: by e-mail
|
Can I use the monitor without you web page? |
Yes, you can operate the monitor with a mobile phone |
Do I have to set up an airtime agreement? |
No, Ashwood set this up and run the contract |
Do I pay for text messages? |
No, they are inclusive in the annual monitoring charge |
How long is the monitoring contract for? |
Initially 3 years and then annually |
What do I have to pay for monitoring? |
Three year web licence paid annually
An annual monitoring charge for each piece of equipment
THERE ARE NO OTHER COSTS |